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Travel Teacher Privacy Notice: Riders

When you use Travel Teacher, you trust us with your personal data. We’re committed to maintaining that trust. It starts with helping you understand our privacy practices. This notice describes the personal data (“data”) we collect, how it’s used and shared, and your choices regarding this data. We recommend that you read this along with our Privacy Overview, which highlights key points about our privacy practices.


Definitions

For the purposes of this Privacy Policy:







i. Overview

This notice applies when you use Travel Teacher's apps or websites.


This notice specifically applies if you:

mobility services with a Travel Teacher account (a “Rider”).

pickup through the guest checkout features that allow you to access pickup services with creating account.


ii. Data collections and uses


The data we collect Travel Teacher:

. That you provide

. When you use our services

. From other sources


1. Data you provide: This includes:

a. Account information. We collect data when you create or update your Travel Teacher account.

Address

Email

Name

Login name and password

Phone number

Profile picture

Settings (including accessibility settings) and preferences


b. Demographic Data

We collect demographic data when necessary to enable certain features and enhance your experience. For example:

Age Verification: We collect your date of birth and/or age to verify your eligibility to use age-restricted products or services. if you purchase alcohol, tobacco.

Age or date of birth

Gender or inferred gender (using first name)


c. Identity verification information

This refers to the data that we collect to verify your account or identity.

Government-issued identification documents, such as driver’s licenses or passports (which may contain identification photos and numbers, expiration date, date of birth, and gender)

User-submitted profile or selfies


d. User content. This refers to the data that we collect when you:

Contact Travel Teacher for customer support or other inquiries.

Upload photos and details (including those submitted for purposes of customer support)

Provide ratings or feedback for drivers as they provide feedback regarding you.


e. Travel information. We collect travel itinerary information if you book cab travel through Travel teacher's apps.

Dates/times of travel


2. Data collected when you use our services: This includes:


a. Location Data fo customer and driver

When you request a ride through the Travel Teacher Ride Booking App, we track your driver’s location throughout your trip and associate that data with your account. This enables us to show your real-time location during your journey.

We determine your approximate location automatically and can access your precise location if you grant permission through your phone’s settings. If you allow precise location access, we will collect your exact location from the moment you request a ride until the ride is completed. Additionally, we collect location data while the Travel Teacher Ride Booking App is open.


b. Trip information. This refers to the details we collect about your trip.

Approximate location


c. Usage data. This refers to data about how you interact with Travel teacher's apps and websites.

App crashes and other system activity

Access dates and times


d. Communications data. This refers to the data we collect when you communicate with drivers app.

Communication type (text message)

Date and time


3. Data from other sources: These include:


a. Service providers who help us verify your identity or detect fraud.*

Confirmation of whether your account information relates to known persons

Name and contact information

Information from government-issued identification documents such as driver’s licenses or passports (such as identification numbers, expiration date, date of birth, and gender)


b. Users or others providing information in connection with customer support issues, claims or disputes.

Name

Evidence relating to accidents, claims or disputes (which may include photos)


4. How we use data


To enhance the safety and security of our users and services, and to prevent and detect fraud

customer support

research and development



iii. Choice and transparency


Travel teacher enables you to access and/or control data that Travel Teacher collects, including through:

. Privacy settings

. Device permissions


4. Deleting Data


You may request that Travel Teacher delete your account through Email.



a. Our legal bases for using your data

Depending on where you use our services, and our purpose for using your data, Travel Teacher relies on the following legal bases for processing your data:

Legal obligation


Updates to this Privacy Notice


We may occasionally update this notice. If we make significant changes, we will notify you in advance of the changes through the Travel Teacher apps or through other means, such as email.


Contact Us

If you have any questions about this Privacy Policy, You can contact us: info@travelteachergroup.com